Warranty Policy

Every Flipyard renewed device includes a 12-month warranty covering hardware defects under normal use.

What is covered Our warranty covers manufacturing and hardware faults that appear after delivery, including issues with the battery (below our listed health threshold for claims), display failures unrelated to physical damage, cameras, speakers, and charging systems that fail under normal use.

What is not covered Physical damage, liquid damage, unauthorized repairs, missing accessories you did not purchase from us, and software issues caused by third-party apps are not covered. Cosmetic wear that does not affect function is also excluded.

How to claim Start a warranty claim from your order page or visit /warranty with your order number. Our UAE support team will guide you through inspection and repair or replacement options.